FAQ
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Shop
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How can I get a ballpark, quick estimate to replace my system?Click on the "Systems" tab above and fill out the short questionnaire to see your options. It takes less than two minutes.
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Are the prices I see here exactly what I am going to pay?
No they are a good starting point to give you an idea and not wonder what a heating and cooling system is going to cost. Every home is different in size, age and may need code upgrades so prices can vary up or down from the prices in our store. The store offers a good starting point.
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Can I apply for financing before my estimate appoitment?
Yes, right here on our web site you can apply for financing. Click on the Wells Fargo or the Hearth icon at the bottom of our website to see how much you qualify for.
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I found someone with a way lower price...
While we all want to get “a good deal”, lower prices usually mean corners are being cut or it's not an apples to apples comparison. All dealers buy products from the same suppliers and pay our people very similar wages.
Quality installation is what matters and properly trained staff. Remember 80% of failure in new equipment is caused by the installation, not the equipment.
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I don't want a high pressure salesman in my home
Great! We are the right company for you. All of our home comfort advisors are simply there to provide you with options. They will do their best to go above and beyond to help you find the perfect solution for your home and budget. We will never make you feel pressured to buy anything.
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General
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Do you offer emergency services?
Yes, we offer emergency services. Our team is available 24/7 to address urgent issues and restore your home to a comfortable and safe state.
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Do you offer financing options?
Absolutely! We believe everyone should have access to comfortable living conditions, which is why we offer financing options for our services. Financing can help make necessary HVAC and plumbing services more accessible through a convenient monthly payment plan.
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How often should I service my HVAC or plumbing system?
We recommend servicing your home comfort systems at least once a year to ensure they are running and flowing efficiently and to prevent any potential issues like clogs, dirty filters, or mechanical issues, from becoming major problems. Regular maintenance can also extend the life of your systems and save you money on utility bills.
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Services
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Heating & AC
Our team knows how to keep your home or business comfortable! We offer a full range of heating and cooling services, from installation and maintenance to repair. Whether you need a new heat pump, a reliable furnace, or a mini-split system, we leverage our years of experience to provide you with a system tailored to your needs.
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Air Quality
Indoor air quality is vital to your health and wellness and can help extend the lifespan of your equipment. Whether you’ve noticed an uptick in allergy symptoms, like sneezing and itchy eyes, or you want to protect your HVAC investment with regular cleaning and replacement services, Thomas Service Company can help.
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Plumbing
Is your plumbing system in need of some TLC? From leaky faucets to major remodels, we have you covered! Our team handles a wide range of general plumbing services to help keep this vital system flowing as it should. With same-day and emergency services, we can be there when you need us most to help stop and prevent major malfunctions.
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